Privacy Policy

Francesco Bissolotti & Sons pays special attention to the privacy of its customers. This page describes the management procedure of the site with reference to the processing of the personal data belonging to the users who visit it.  
Information pursuant to article 13 of Legislative Decree No. 196/2003 - Personal Data Protection Code - addressed to users who interact with the web services accessible by internet from this page: http://www.bissolottiviolins.com, which is the homepage of Francesco Bissolotti & Sons.
This statement only applies to this site and does not extend to other web sites linked to it.

DATA CONTROLLER
Data concerning identified or identifiable people can be processed following consultation of this website. The data "controller" who processes this data is Francesco Bissolotti & Sons.  

PLACE OF DATA PROCESSING
The processing connected to the web services of this site takes place at the aforementioned head office of Francesco Bissolotti & Sons and is only managed by the personnel assigned with the processing, or by people in charge of occasional maintenance operations. No data deriving from the web service shall be communicated or disclosed.  

PURPOSE OF THE DATA PROCESSING
The personal data supplied by users who submit requests for the sending of information is processed solely for executing the service requested and is communicated to third parties only to achieve these purposes (shipping, couriers, etc.). The personal data can also be used for promotional and commercial purposes by the Company and its subsidiaries and affiliates.

TYPES OF DATA HANDLED
Navigation data
The computer systems and software procedures responsible for the functioning of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internal communication protocols. This information is not collected in order to be associated with specific, identified data subjects, but, by their nature, could allow users to be identified by means of processing and associations with data held by third parties. This category of data includes the IP addresses or the domain names of the computers used by users to log onto the website, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code showing the status of the response given by the server (done, error, etc.) and other parameters concerning the user's operating system and computer environment. This data is processed solely for the purpose of obtaining anonymous statistical information on the use of the site and to check that it is working correctly and is deleted immediately after being processed. The data may be used to ascertain responsibility in the event of hypothetical computer crimes suffered by the website. Apart from this eventuality, web contact data is currently not held for more than seven days.
Data voluntarily provided by the user
The optional, explicit and voluntary sending of electronic mail to the addresses specified in this website implies the subsequent acquisition of the sender's email address, which is necessary for responding to the request, along with any other personal data contained in the message. Specific summary information shall be progressively reported or displayed in the web pages of the site reserved to specially requested services.

COOKIES
No personal data concerning users is acquired by the website through cookies.
Cookies are not used to transmit personal information, nor are so-called session or persistent cookies or user tracking systems used.
The use of session cookies (which are not stored permanently in the user's computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary for allowing the safe and efficient exploration of the website. The so-called session cookies used in this site avoid resorting to other information techniques which could be potentially prejudicial for the confidentiality of the user's navigation and do not allow personal data to be acquired that may identify the user.

OPTION TO PROVIDE DATA
With the exception of what is specified for navigation data, the user is free to supply personal data contained in the request forms to Francesco Bissolotti & Sons or however indicated during contacts for sending information or other communications. Failure to provide this information may result in the impossibility to fulfil the user's requests.  

PROCESSING METHODS
Personal data is processed with automated tools for the time strictly necessary to achieve the purposes for which it was collected. Specific safety measures are implemented to prevent loss, illegal or incorrect use of data as well as unauthorised access.

DATA SUBJECT'S RIGHTS
The subjects to whom the personal data refers shall have the right, at any time, to obtain confirmation as to whether or not personal data concerning them exists and to be informed about its content and origin, as well as to check its accuracy or request the integration, updating or modification (art. 7 of L.D. No. 196/2003).
Pursuant to this same article, data subjects shall have the right to request the cancellation, conversion into anonymous form or blocking of unlawfully processed data, as well as the right to oppose the processing thereof for legitimate reasons.
These requests shall be made to: info@bissolottiviolins.com . 

  

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